Address: J Floor No.4,Bao an Road No.4229, Jiading District, Shanghai City,201814.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

You will recieve what you see exactly, but it exists color difference in computer screen and the actual physical goods in hand.

this is a common phenomenon for all items sold in Internet plaform,pls don't worry it, we promise the reality goods in quality.

Where can I view my sales receipt?

We will send a mail with the receipt for your confirmation.

How can I return an item?

You can return our goods in our local warehouse supported elailan with express proof after confirming the goods are sent completedly well in stock.

Will you restock items indicated as “out of stock?”

Yes, we will restock it within some time. before ordering you can consult when it arrive if you really love it to purchase.

Where can I ship my order?

if you return items, it will be our local warehouses, if you need to receive items, before ordering, our customer service officer will remind you of that.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Note: Dear Visitor, if you want to know our best price based on a certain demand Qty and more product detail, it is better to leave your mail address through the above "message" column, or send your questions and inquiries directly to our official mail “ info@elailan.com”, then we could reply you by mail asap, thanks a lot.