Tax & Duty Policy

Last Updated: [Nov 25th, 2025]

At Elailan, we are committed to providing a transparent shopping experience for our global customers. Please review the following policy regarding import taxes, duties, and customs fees before placing your international order.

1. Our Recommended & Simplest Option: We Handle It For You (DDP)

We strongly recommend letting us manage the customs process for you. This is known as “Delivered Duty Paid” (DDP).

• How it works: During checkout, we calculate and add an estimated amount for all potential import duties, taxes, and destination country sales taxes (such as VAT, GST, HST, etc.) to your order total. We then pay this directly to the shipping carrier and customs authorities on your behalf.
• Why it’s the best choice:
  • No Surprises: You see the full cost upfront with no hidden fees.
  • Hassle-Free: Your package clears customs smoothly without any required action from you.
  • Faster Delivery: Eliminates potential delays caused by waiting for payment or tax processing.

2. The Self-Managed Option: You Pay Upon Arrival (DDU)

You may choose to handle the import fees yourself. This is known as “Delivered Duty Unpaid” (DDU).

• How it works: You pay only for the product and international shipping at checkout. You are responsible for paying all applicable import duties, taxes, and customs clearance fees directly to the shipping carrier when your package arrives in your country.
• Important Considerations for DDU:
  • Unpredictable Costs: The final amount is determined by your local customs authorities and may be higher or lower than any estimate. We have no control over the final calculation.
  • Delivery Delays: Your package will be held by customs until payment is received. Failure to pay promptly can result in significant delays of weeks or even months.
  • Additional Fees: Carriers often add a brokerage fee or handling charge for processing the customs clearance and collecting payment from you.

3. How to Estimate Fees & How We Can Help

We encourage all international customers to be informed about potential costs. The amount of import duties and taxes depends on your country’s regulations, product type, and value.

You can use the free online tools from our shipping partners to get an idea of potential costs. You will typically need your destination country, product description, value, and country of origin (Manufactured in China).

• Request DDP Service: If you prefer the convenience of our DDP service but do not see it automatically offered at checkout, please contact us before placing your order at [info@elailan.com]. We will be happy to create a custom invoice for you.

4. Key Points to Remember

• Manufacturer Information (MID): For customs clearance, all shipments require a Manufacturer Identification (MID). The MID for our products is:
  • Company Name: Shanghai Elailan Import And Export Trading Co.,Ltd
  • Address: J Floor No.4,Bao an Road No.4229, Jiading District, Shanghai City, shanghai, China, 201814
• Policy & Regulation Updates: Import regulations and de minimis values (e.g., the $800 threshold for the US) can change frequently. The information on this page is based on current data and is for reference only; it does not constitute a final commitment. The final amount payable is determined by your local customs authorities upon arrival of the goods.

If you have any questions about this policy, please don’t hesitate to contact us at [info@elailan.com].